First and foremost, thank you for supporting us during this difficult time and for your incredible patience and understanding. This means the world to us as we continue to navigate through this uncertain time. As you may have heard, Governor Greg Abbott has permitted hair salons to begin opening. However, we want to make sure that we are doing things as safely as possible moving forward. With that being said, we will be making changes to not only our salon policies but our cleaning procedures as well.
Clients will be required to wear a mask or face covering during the duration of their appointment.
Clients will not be permitted to bring ANY additional guests (including children) under any circumstances. If additional guests are present, they are to remain in the vehicle until services are complete. PLEASE DO NOT LEAVE YOUR CHILDREN/PETS UNATTENDED INSIDE OF YOUR VEHICLE!
You are required to notify your stylist if you have had a cough and/or fever, have been around anyone exhibiting these symptoms within the past 14 days, or if you are living with anyone who is sick or quarantined.
If any of the above mentioned requirements are not met, you will immediately forfeit your appointment spot and will be charged a non compliance fee of 100% of the service charge. No Exceptions!
For your health and safety, we are temporarily lifting our late cancellation/no show fee. In the event of a late cancellation or no show, due to illness, you will be allowed to cancel your appointment with no penalty. Clients must also cancel their appointment at the first sign of illness. Please keep in mind that things may change at any moments notice, as has been proven several times thus far.
ONLINE BOOKING IS NOW AVAILABLE!
July appointments will open on June 15th
Appointments are first come first serve and we will NOT be conducting a waiting list at this time.
PLEASE NOTE that COVID-19 has been said to be extremely infectious, especially to older persons or persons with underlying health conditions. The guidelines set in place are meant to assist in reducing the risk of COVID-19 spread. However, the risk remains that even if the guidelines are followed, COVID-19 could still be transmitted. If you feel that this is a risk you cannot take, please do not schedule an appointment!
If you have any additional questions or concerns please do not hesitate to reach out! Again, thank you so much for your patience and understanding! I look forward to servicing you soon!
Simone @ Knotty Xpressions